If you are using the SysAid on-demand trial edition, please note:

On Sunday, November 9th, 2008
between 09:00 AM to 12:00 PM, GMT +2 (IST time), we will place your application in a new server.
This server is faster and more reliable, which means you will be able to enjoy SysAid benefits even more.

If you have any questions, feel free to email us to helpdesk@ilient.com

Thanks you for your patience,

Ilient support team.

We’ve just launched a hot new product - SysAid CSS – the world’s first totally FREE On-demand Customer Service and Support Software.

http://www.sysaidcss.com

While SysAid is primarily aimed at IT administrators who provide service for internal organizational users, SysAid CSS is designed to help your organization provide external support to its customers.

SysAid CSS helps organizations improve their service, increase customers’ overall satisfaction and retain them.

SysAid CSS is an on-demand service, hosted on our servers. It’s available in two editions – free and pro. SysAid CSS Free is a fully functional edition suitable for small organizations with one support representative (administrator). The advanced Pro edition is aimed at larger support departments. Both editions can serve an unlimited number of customers.

We really want to hear your feedback, so why not sign up for SysAid CSS
and let us know what’s on your mind.

Regards,

Israel Lifshitz
CEO
Ilient