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SysAid Certification Program

April 16th, 2008
   

Maximize SysAid’s Added Values

SysAid is launching its first SysAid Certification Program.

Join us for a workshop of seven 2-hour sessions starting June 16, 2008

Learn SysAid best practices from the people who developed SysAid and

took part in thousands of

success stories worldwide.

How can you reduce phone calls?
What’s the best way to keep your IT team focused and efficient?
What’s the best way to encourage your end users to open service requests?
How should you keep your SLA commitments?
How can you reduce mission-critical server-downtime?

We will provide you with practical hands-on tools to solve

these IT challenges and many more,

using SysAid.

Click here to learn more and register

      

Join us on June 16.

Space is limited.

 

Company vacation in Eilat

April 7th, 2008

The bright spring, almost summer-like weather inspired us for a company mini-break, and so we found ourselves - all employees and families in Eilat.
The city of year-round sunshine and fun is located at the northern tip of the Red Sea.
The perfect weather made us all change into bathing suits and jump into the cold water with no hesitation! (Or at least…with no serious hesitation).

We had 2 interesting lectures - one by Oded Moshe who used SysAid as a customer in Eden Springs and shed some light on how SysAid helps on an every day basis. The other was by Consist - our loyal resellers who shot some interesting footage of IT analysts using SysAid and showed us some clips of customers telling what their lives looked like before and after SysAid.

But we mainly relaxed, enjoyed being together and generally had a great time.
Take a look at the pictures from Eilat - see the next gen of R&D professionals and support experts…

SysAid Minor Release 5.1.09

March 24th, 2008

As always, we are working on developing and improving SysAid for your maximum benefit and satisfaction. We are happy to announce the new SysAid minor release 5.1.09
This minor release includes some improvements and fixes in the self service portal, SysAid monitoring, LDAP integration, and more issues you have notified us about.
Please continue to let us know how SysAid is working for you, and don’t hesitate to ask us for new features and bug fixings!

Follow this link to read the new minor version release notes.

Asaf Volshtein,
R&D Team Director

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